About Rosemount Express Plumbing
We are a plumbing company based in Rosemount, Minnesota, set up around one idea: when water is the problem, a person should answer the phone.
- Based in Rosemount
- 24/7 dispatch
- Licensed and insured
Rosemount Express Plumbing works out of 14845 South Robert Trail in Rosemount. We handle emergency calls and planned work for homes and businesses in Rosemount, Apple Valley, Farmington, Inver Grove Heights and Hastings.
We are licensed and insured. Minnesota requires plumbing contractors to be licensed through the state Department of Labor and Industry, and you can look up any plumber's license on the state lookup before you let them in the house.
How a call works
There is no form to fill out and no waiting for a callback window. The process is the same whether it is 2 a.m. or noon.
You call.
A person answers the dispatch line and asks what is happening and where.
First steps.
We tell you what to shut off and what to leave alone while the visit is arranged.
Visit and diagnosis.
A licensed plumber finds the cause and explains the options.
Price, then work.
You hear a clear price before work starts. Changes are explained first.
What we promise, and what we do not
We promise a clear price before work starts, same-day appointments when available, and a phone line that is answered 24/7. We do not promise an exact arrival time, because traffic, weather and the jobs ahead of yours decide that, and a promise we cannot keep helps nobody.
We also tell you when a repair is not worth it. A twenty-year-old tank with a rusted base is a replacement conversation, and a boiler with a cracked section usually is too.
Why local knowledge matters
Rosemount water comes from city wells in the Jordan aquifer, and the city lists its hardness at 17 grains per gallon. The sewer system is run by the city, with treatment by the Metropolitan Council. Knowing who owns which pipe saves time on every call.
The towns around us each have their own water and rules, which is why the service areas page gives each one its own page.
The licensing standard we work to
Minnesota's Department of Labor and Industry requires a plumbing contractor license for businesses that contract plumbing work. The license depends on a responsible master plumber, insurance and a surety bond, and the state keeps a public license lookup so you can verify who you are dealing with.
We are licensed and insured, and we expect to be checked. If a plumber at your door cannot tell you which license covers the work, that is worth a second call to the state before you sign anything.
What we work on
The service list is broad because plumbing problems do not sort themselves neatly. These are the groups of work people call about most.
Hot water.
Tank and tankless units, from repairs to replacements and new installs.
Drains and sewers.
Drain cleaning, jetting, camera work and sewer line repair.
Leaks and pipes.
Leak detection, burst pipes, water service lines and repiping.
Basements and heat.
Sump pumps, waterproofing questions and boiler repair.
Fixtures.
Faucets, toilets and garbage disposals.
Businesses.
Commercial plumbing for shops, restaurants and offices.
Every page above explains what the work involves, what changes the price and what to do while you wait.
How we talk about price
Plumbing prices depend on access, materials, the condition of what is already there and the time of day. We do not post price lists on this site, because a number without a look at your house would be a guess dressed up as a fact.
What we do commit to is the order of events. You hear a clear price before work starts. If the plumber finds something that changes the job, the new price is explained and agreed before any extra work begins.
Serving the towns around Rosemount
Dispatch covers Rosemount, Apple Valley, Farmington, Inver Grove Heights and Hastings. Each town buys its water and runs its sewers differently, so a call from Hastings starts with different questions than a call from Apple Valley.
The Apple Valley, Farmington, Inver Grove Heights and Hastings pages lay out those local differences. If you are outside those towns, call and describe the address, and we will tell you straight whether we can come.
When to call 911 instead
Call 911 for anything that puts people in danger, including a gas smell you cannot trace, carbon monoxide alarms, or water pouring near live electrical equipment while you cannot reach the shutoff. Leave the building first, then call from outside.
For a plumbing emergency with no immediate danger, the dispatch line is the right call, and the first minute on the phone covers what to shut off and what to leave alone.
Have a plumbing problem? Call the dispatch line.
A person answers 24/7, and you hear the price before work starts.
Call (952) 866-9120